HostedSessions.com is a privately owned and operated Web-Hosting Company. Our Staff and Support teams
ensure 100% stability and quality throughout the entire organization.
Any site deemed to be inappropriate, illegal, abusive, or found to break the Terms of Service may be suspended or terminated
with no refund, restoration of files, or compensation.
Should a policy violation occur, Hosted Sessions reserves the right to terminate the offending account without notice and without any refunds. The offending client will be held responsible for any damages to the Hosted Session's system, servers, connectivity, business, service, network, operations, or equipment. The policy violator will also be charged restitution fees.
i. Illegal Content / Activity
Any of the following is considered 'illegal' by Hosted Sessions and will result in your account being suspended
without notice, and without a refund.
Warez sites, Proxy scripts, Hacked/Cracked/Illegal Software & Scripts, Anonymizers, IRC Bots, Sites that promote
drugs, abusive behavior, or terrorism. Any spam sites (Forex, Viagra, egold, etc...), copyright-infringing content,
Lottery sites, Auto-Refreshers, Hacking, Or any site used solely for storage purposes.
ii. System / Resource Abuse
Any site, script, or client that requires excessive CPU, Bandwidth, or Disk Space is considered Abusive. Running
websites that eat up bandwidth at enormous rates, or sites that fall under the falling list will result in suspension without
notice and possible termination with NO refund.
- Sites that use 20% or more of the system resources for more then 1 minute.
- Sites that run unattended processes (cronjobs, script refreshes, chat scripts)
- Sites that run game servers (W.o.W, CounterStrike, etc..) Teamspeak, or any tracker, torrent,
or clients of the sort.
- Run any scripts or software related to IRC.
- Any script or software that creates large files and removes them repeatedly.
iii. Resource Overuse
If any users go over the allotted bandwidth amount the user will be required to pay a fee of $2.00 per gigabyte.
iv. Adult Content
Legal Adult Content is allowed on our servers. This includes; pornographic images, galleries, animations, videos, or soundclips.
Legal Adult Content is defined as any images, animations, videos, soundclips, or stories that depict individuals OVER THE AGE OF 20 at the time the
image, video, soundclip or animation is made. Any content in the form of an image, sound clip or written word depicting sexual or sexually suggestive
behavior by a minor (someone under the age of 18) is considered illegal.
Any site found to break this rule is subject to termination and possible prosecution as per USA law.
v. Backup / Restore Policy
The client is responsible for keeping a copy of their most recent web site files and database as backup on a remote system (not on Hosted Sessions servers).
Hosted Sessions does conduct its own backup of server files, however is not responsible for any lost files, information, or database records.
vi. Updates / Software Maintenance
The client understands that system and software updates occur in real-time.
Hosted Sessions will however make every effort possible to notify it's clients of pending updates and upgrades.
Hosted Sessions reserves the right to modify the processing times at any time without notice.
If a client or the Hosted Sessions support team (when authorized by client) makes any modifications
to a hosting account, the client is responsible to make sure these updates have occured in their
system.
vii. Content Use
90% or more of your content must be linked from an HTML, PHP or similarly coded web page
where all content is freely available to the public.
Your website must consist of web pages of a standard design, essentially HTML based text and
graphics. Downloadable files, media, streaming content or any file which consumes more than 500kb
of space must not exceed 10% of your total used disk usage.
If extra webspace and bandwidth is needed, it will be allocated in increments of
1GB of disk space and 1GB of bandwidth. When more space and or bandwidth is needed you
must contact our support requesting more.
viii. Inodes
Users may not exceed more than 50,000 Inodes per cPanel.
This limit is in place to prevent system overusage. Every email, webpage, file, etc takes up one inode.
ix. Support
Hosted Sessions provides free technical support to all of it's clients around the clock. However, in rare cases it may take up to 12 hours for questions to be answered (Billing issues, software issues, technical problems).
Hosted Sessions does not provide web-design services, script building help, or business advice.
x. Billing / Payments
All services are on a monthly, quarterly or yearly prepayment basis.
Hosted Sessions only accepts credit card and paypal payments. Service is activated only after receipt of payment.
Credit card payment is authorized and assessed in real time.
Once an order is successfully submitted, the client is subject to Hosted Session's refund policy.
All monetary transactions will occur in $ US dollars.
No bills or invoices will be sent by postal mail or fax.
Hosted Sessions reserves the right to change pricing schedule at any time.
Renewal notification is emailed to the billing contact email address on file.
Clients are responsible for keeping their contact information up to date.
Clients agree to use a contact email address that is not hosted on
Hosted Sessions servers as their billing email.
Clients on annual prepayment must renew for annual prepayment at least 10 days prior to the
end of their billing cycle. If the client does not renew for annual prepayment,
the account will automatically revert to quarterly prepayment.
In the event of any credit card failure, a notice will be sent to the billing contact via email.
An attempt will be made to charge the credit card everyday until a successful charge or the
end of the billing cycle. If the credit card is charged successfully, a notification of
'successful charge' will be sent to the billing contact via email.
If payment is declined in three consecutive billing attempts, suspension of the account will occur.
xi. Addons / Additional Features
Additional features can be added at any time. When a feature is added, the client is assessed charges for the month and every upcoming month until the end of their billing cycle. Feature prices are not refunded.
xii. Account Reactivation
If an account was canceled due to client request or billing issues and the client wishes
to reactivate the account, a non-refundable reactivation fee of $20.00 will be required prior to
account reactivation. Accounts are reactivated after all outstanding charges are paid,
including outstanding hosting charges and NSF check processing fees (if applicable).
If an account was canceled due to policy violation, The Hosted Sessions will not reactivate the account.
xii. Refund Policy
The Hosted Sessions offers a 30 day money back guarantee for web hosting services only.
Once the initial 30 days have passed there are no refunds.
The fees for additional features are also non-refundable.
There are no refunds for domain registration services however.
If Hosted Sessions terminates an account due to Terms of Service violations, there will be no refund.
xiii. Account Cancellation
Customers can cancel service at any time.
Account cancellations are not accepted via email.
All account cancellations are to be requested through the client's billing control panel
contact form.
If the client requests cancellation, their account will be terminated immediately.
Hosted Sessions reserves the right to delete the web site contents and database without notice.
xiv. Liability
Clients agrees to defend and hold harmless Hosted Sessions and its parent company Session Media against any liabilities arising out of defective products sold
to customers from Hosted Sessions servers, personal injury or property damage caused by products or services sold or distributed from Hosted Sessions servers.
Any material that infringes or allegedly infringes on the rights of a third party available from
Hosted Sessions servers, and any material that libels or allegedly libels a third party available from
Hosted Sessions servers.
xv. Arbitration / Disputes
If any disputes or claims arise against Hosted Sessions or its subsidiaries,
such disputes will be handled by an arbitrator of Hosted Session's choice.
All decisions rendered by that arbitrator will be binding and final.
Clients are also responsible for any and all costs related to such arbitration.
Final Notes
Although we make every possible attempt to maintain servers, software and updates.
Hosted Sessions will not be held liable for any expressed or implied loss of
business due to server
outages or any (rare, and less then 1% chance) downtime.
We make every attempt possible to contact our customers either via e-mail, forum alert,
instant message, or cPanel alert pending upcoming issues and/or upgrades.
Hosted Sessions reserves the right to revise and/or edit our policies and Terms of Service Agreements at any time. However, we will make every attempt
to notify our customers.